Shipping policy
Last updated: August 11, 2026
Nulvo ships internationally to destinations where our delivery services are available.
Order processing
Orders are typically prepared for shipment after payment confirmation.
Processing time may vary based on product availability, order volume, holidays, and other operational circumstances.
Estimated delivery time
The estimated delivery time is:
7–15 business days
This timeframe is an estimate and does not guarantee delivery on a specific date.
Actual delivery times may vary depending on the destination country, carrier, customs, holidays, weather conditions, and other factors beyond Nulvo's control.
Free shipping
Nulvo offers free shipping on eligible orders.
If an order is subject to additional shipping charges, the applicable amount will be displayed during checkout before the purchase is finalized.
Tracking
When available, tracking information will be sent to the email address provided during checkout.
After shipment, it may take some time for tracking information to be updated by the carrier.
Customs, taxes, and fees
International orders may be subject to import taxes, customs duties, VAT, or other charges determined by the authorities in the destination country.
Where applicable and not included in the amount shown at checkout, these charges may be the customer's responsibility.
Rules vary by country.
Delivery address
The customer is responsible for providing complete and correct delivery information.
Providing an incorrect or incomplete address may result in delays, returns, or delivery failure.
Please contact us as soon as possible if you notice any errors in the provided address.
Delays
Nulvo cannot guarantee a specific delivery date.
Delays may occur due to:
Customs processing;
Carriers;
Holidays;
Weather conditions;
Logistical issues;
Government restrictions;
Incorrect address information;
Other events beyond Nulvo's reasonable control.
If your order is not delivered within a reasonable timeframe after the estimated delivery date, please contact us so we can check the status.
Damaged packages
If the product arrives damaged, please contact us at nulvocompany@gmail.com.
We may request photos or videos of the product and packaging to assess the situation.
Contact
For shipping-related inquiries:
Nulvo
Email: nulvocompany@gmail.com